Unshakable Leadership Hub

Privacy Policy

Last Updated: October 27, 2025

This Privacy Policy describes how Unshakable Leadership Hub (“we”, “us”, “our”) collects, uses, discloses, and protects personal information from users (“you”, “your”) who visit our website https://www.unshakableleadershiphub.com or engage with our programs, products, or services.

By using our website, subscribing to our services, or providing your information, you consent to the collection and use of your data in accordance with this Privacy Policy.

1. WHO WE ARE

Unshakable Leadership Hub operates as a leadership development, coaching, and training platform based in Mississauga, Ontario, Canada.
We may share information with our associated and partner companies (“Associated Companies”) that assist us in providing or improving our products and services. These may include entities involved in marketing, analytics, technology, training, and customer support under shared business objectives.

All such use will comply with this Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. INFORMATION WE COLLECT

We collect personal and non-personal information to deliver, personalize, and improve our services.

a. Personal Information may include:

  • Name, email address, phone number, and billing address
  • Account login details
  • Payment information (processed securely via third-party providers)
  • Preferences, interests, and communication history
  • Professional details provided voluntarily (e.g., business title, organization, goals)

b. Non-Personal Information may include:

  • Browser type, device information, IP address, and geolocation data
  • Cookies and analytics data (e.g., pages visited, time spent, user behavior)

3. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  1. To provide and manage our services, memberships, or subscriptions.
  2. To process payments and deliver requested products or programs.
  3. To communicate updates, promotions, and relevant offers.
  4. To personalize content, recommendations, and user experience.
  5. To improve our website performance, functionality, and security.
  6. To comply with applicable laws and regulatory obligations.

We may also share and use data within our Associated Companies for:

  • Marketing and promotional campaigns
  • Customer relationship management (CRM)
  • Cross-platform analytics and service improvement
  • New product development, training modules, and events

All Associated Companies are required to handle your data securely and use it only for legitimate business purposes consistent with this policy.

4. CONSENT

By providing your personal information, you consent to its collection, use, and disclosure as described herein.
You may withdraw your consent at any time by contacting us at info@unshakableleadershiphub.com.
However, withdrawing consent may affect our ability to provide certain services to you.

5. SHARING AND DISCLOSURE

We do not sell personal information.
We may share your information only under these conditions:

  • With Associated Companies or trusted affiliates working on our behalf.
  • With third-party service providers (e.g., payment processors, hosting providers, email marketing platforms) under strict confidentiality obligations.
  • When required by law, subpoena, or government request.
  • To protect our rights, users, and business interests in cases of fraud, abuse, or legal disputes.

6. DATA RETENTION

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
When information is no longer needed, it will be securely deleted or anonymized.

7. SECURITY

We implement administrative, technical, and physical safeguards to protect your data from loss, theft, unauthorized access, disclosure, or alteration.
Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your information.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and customize content.
You may disable cookies through your browser settings, but this may limit functionality.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of these external sites.
We recommend reviewing their privacy policies before submitting personal information.

10. INTERNATIONAL DATA TRANSFERS

If you access our site from outside Canada, please note that your information may be processed and stored in Canada or other jurisdictions where our Associated Companies or service providers operate.
By using our Services, you consent to such transfers.

11. YOUR RIGHTS UNDER PIPEDA

Under Canadian privacy laws, you have the right to:

  • Access your personal information held by us.
  • Request correction of inaccurate or incomplete data.
  • Withdraw consent for specific uses.
  • Request deletion of your personal data, subject to legal retention obligations.

To exercise these rights, contact info@unshakableleadershiphub.com.

12. CHILDREN’S PRIVACY

Our services are not directed at children under 16 years old. We do not knowingly collect personal information from minors without parental consent.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The most recent version will always be available on our website, and the “Last Updated” date will reflect the latest revision.
Continued use of our services following changes constitutes acceptance of those changes.

14. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 info@unshakableleadershiphub.com
📍 Unshakable Leadership Hub, Mississauga, Ontario, Canada